Your fleet management platform

SmartCare® Cloud provides a fleet management platform for data reporting Chiptech products. Personal emergency response devices with data capabilities, can be set to regularly communicate to SmartCare® Cloud to update their status. This information can be searched for, and important values filtered through the web interface, so product information is readily available and any queries or issues can be investigated swiftly.

How it Works

  • Access product information at a glance, including hardware specifications and SIM details. Update firmware versions, configuration settings, and voice files, and see the most recent cellular signal strength. For base units, SmartCare Cloud also records the latest M2M-reported location, so an alert shows if a device is moved unexpectedly.
  • Hosted on a secure Azure Web Services interface, ensuring reliability and enterprise-grade protection, with multifactor authentication (MFA), providing an additional layer of security and peace of mind.

SmartCare Cloud gives you the power to update devices in bulk while they’re deployed in the field, rolling out fleetwide changes to firmware, configuration settings, and voice files, all applied automatically the next time each unit connects to SmartCare Cloud.
It’s a seamless, efficient way to keep your fleet current without disrupting operations.

Interested in how this software can work for your organisation?

For more information on how to utilise the SmartCare Cloud, please contact us.

Compatible Products