SmartCare® software offers a range of product management opportunities
Our software solutions are designed and supported in-house by our team to maximise
the functionality of Chiptech products and enhance connectivity.
SmartCare Response App
SmartCare® Response is a monitoring App for connecting family and friends to the users of Chiptech personal emergency response systems (PERS).
SmartCare Locate
A secure web-based GPS platform that helps monitoring centres quickly locate and support users of Chiptech mPERS and lone worker devices.
SmartCare Cloud
The fleet management platform for Chiptech data reporting products. SmartCare Cloud enables our customers to cost effectively manage their devices, including downloading logs files and scheduling updates.
Chiptech Wizard
Installed as a desktop application, the Wizard connects to Chiptech base units, either via a cable or remotely, to upload and download information.
SmartCare Relay
An IP receiver that acknowledges and passes reports to third party monitoring software. Operating as a service, it connects internet and cellular data reporting PERS devices using the Contact ID Comma Separated Values (CSV) protocol to monitoring software.
SmartCare Heartbeat
Hosted on an external network or supplied as a service by Chiptech, regular heartbeat messages are sent to monitoring software to confirm it is still available and able to pass data. Includes auto generated alerting for loss of communication.