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Reducing disturbance caused by phone calls into Cellular Base Units

If you have a customer who is being disturbed by incoming phone calls into their cellular base unit, there is a way to eliminate this intrusion by changing a configuration setting.

You are able to connect remotely or directly to the unit via the Wizard. To manually change this setting, select the ‘Devices’ tab, and UNTICK the ‘Toggle hands-free mode with RF devices’. Ensure to save this change to the base unit.

Deselecting this setting will ensure the phone only rings during the ring back period following an emergency activation. This change means that customers will no longer be able to answer incoming calls on the hands-free system by pressing the button on their pendant.