EVA - the voice guided self-install Personal Emergency Response System (PERS), with ES-call.

EVA will assist the user to install their alarm by guiding them through the installation process with clear voice instructions. The voiced guided installation process will help the user to install the base unit in a location where there is adequate 3G cellular coverage. The user will need to test the range between the base unit and their pendant, and then send a test emergency alert to monitoring. EVA will not let the user step past each stage until it has been completed successfully, and provides voice messages on how to remedy any issues encountered. EVA is supplied with a comprehensive ‘User Guide' and ‘Installation Guide.'

When a help button is pressed, emergency alerts are sent to your monitoring team and they can call back over the cellular network.

EVA has the ability to quickly upgrade firmware and configuration settings remotely through the 3G cellular data network, reducing maintenance costs. It is capable of running solely off its battery pack for up to 70 hours in ideal conditions, providing peace of mind in the event of a power outage.

Key Features

  • Increased hardware capabilities to provide voice guided assistance, making installation an easy process. This ensures adequate cellular connection, pendant range testing, and that a full system test is performed.
  • ES-call function to open a voice channel to emergency services, should the SIM card or provisioned cellular network be unavailable during an emergency event (this needs to be enabled in the config).
  • Supplied with a hot waterproof Pearl transceiver (IP68) with 300m range in open air.
  • Chiptech Wizard connection enables immediate remote reprogramming to reset a voice guided installation, if the unit needs to be moved a new location. 
  • Can be converted using the Chiptech Wizard, to be monitored on a smartphone by family and friends via the SmartCare® Response App.
  • Connects to Chiptech SmartCare® Cloud for fleet visibility and to receive Global Updates.


  • System: EVA is supplied with a Pearl pendant transceiver, a plug pack and battery. It is custom packaged in cardboard, with a User Guide and Installation Guide.
  • EVA Dimensions: 200 x 125 x 50 mm (L x W x H) and weighs 0.41kg.
  • Packaged: recyclable cardboard box (L x W x H), 215 x 175 x 55mm, that weighs 0.65kg with all components included.
  • Environment: operating temperature of 0 - 40°C, 90% humidity (non-condensating).
  • Frequency: 869MHz in New Zealand or 916 MHz in Australia.
  • Pearl to EVA range: 300m+ typical in open air.
  • Power: high efficiency 6W plug pack is supplied.
    Mains fail reporting after random 1-4 hour delay with restore signal.
  • Battery: NiMH battery pack, providing up to 70 hours backup capacity when new and fully charged (using recommended configuration). Battery recharge in under 24 hours. Regular battery maintenance (every 90 days) ensures high capacity and life of battery (typically 3-5 years). Low capacity battery is detected and reported. Missing or non-functioning battery is reported. Low battery warning following mains failure occurs at approximately 20% of capacity remaining.
  • Communication: Contact ID over CSV for Cellular Data. 
    Quad-Band 3G module (UMTS/HSPA), can fail over to 2G network if available.