Personal Help Button
Safety. Reassurance. Innovation
With its advanced features, Opal moves beyond a traditional personal help button, highlighted by Chiptech’s distinctive light ring design and bi-directional communication. Opal provides users with real-time reassurance and ensures a rapid connection to help when needed.
A Smarter Approach to Personal Safety
Designed for individuals at home or in residential care, Opal is easy to activate, waterproof, and equipped with advanced tracking and monitoring capabilities, making it an essential tool for safety and well-being.
Key Features & Benefits
Large 15mm dual-button for simple and effective emergency activation.
Recessed button surface and minimum press time reduce accidental activations.
Light ring flashes red to confirm successful communication with SEVEN base unit.
IP68-rated, wear it confidently in the shower or bath.
Over 300 metres in open air, offering wide coverage throughout the home.
Sends regular test signals every 7 hours to ensure reliable connectivity
Includes surgical-grade stainless steel chain with breakaway clasp or nylon cord.
Alerts responders when a hardware issue or low battery is detected, battery lasts up to 5 years.
Smarter Insights from Daily Movement
Opal goes beyond emergency response by capturing detailed activity data that supports proactive care.
This movement monitoring supports healthcare providers, caregivers, and monitoring services with early indicators of declining mobility or unusual inactivity.
- Tracks four levels of activity intensity: No activity, Low, Medium, and High
- Movement data is captured every minute and summarised every 10 minutes
- Provides clearer visibility into patterns of gentle vs. vigorous movement
- Data is transmitted to the SEVEN base unit for secure storage and future analytics
- Helps identify changing routines and emerging health risks earlier
Intended User
Opal is designed for individuals who spend most of their time at home or in a care facility and require a dependable way to call for help. Whether worn around the neck or with a breakaway cord, Opal is simple to use and provides immediate, visible confirmation when help is on the way.
How Does It Work?
Press the Opal button to activate an emergency alert.
The light ring flashes red, confirming the alert was sent to the SEVEN base unit.
The SEVEN base unit connects to responders for assistance.
If the alert was accidental, it can be canceled via the SEVEN unit before being sent.
Opal Technical Details
System
Opal device, surgical grade (hypo-allergenic) stainless steel chain and clasp, or neck cord
Dimensions
| Opal Size (HxWXD) | Weight (Excluding attachments) |
| 50.6 X 33.6 X 12.3 mm | 11.2g |
Environment
Operating temperature of 0 – 50°C, 90% humidity (non-condensating).
Environment Waterproof and dustproof: IP68
Battery
Lithium coin cell non-replaceable battery. 285 mAh with a CR2430
Battery Life:
A typical battery life of five years is expected for Opal. This is based on one activation per month, an RF self-test every 7 hours, and with Movement Monitoring enabled. Low battery status is reported when 20% capacity remains.
RF Technology
- 300 metres+ typical in open air when paired with a Chiptech base unit, when at home.
- Frequency: Australia 916MHz, New Zealand/European 869MHz.
- Chiptech Proprietary Protocol Version 2
Why Choose Opal?
With over 20 years of experience in personal emergency response technology, Chiptech ensures that Opal meets the highest quality and safety standards. Whether you’re a care provider looking for a reliable safety solution or an individual seeking peace of mind, Opal is designed to provide unparalleled security and reassurance.
Contact us today to learn how Opal can enhance safety for your clients or loved ones.
