Freedom
to connect with others to explore at your fingertips to regain your independence
GO is a wearable mPERS device with 4G cellular and GPS locating technology, designed for safety, to summon help beyond the boundaries of the home.
Activated by pressing both buttons, GO sounds a short alarm and flashes red to confirm the activation. Pre-recorded voice messages keep the user informed while GO sends the alert and GPS coordinates. When GO rings, the user can speak with a responder through the built-in speakerphone, who can then arrange assistance.
Find Me & Find GO: Reassurance When It Matters Most
Using location technology in a new way, GO includes two optional features designed to provide extra support when it matters. Whether helping to locate a misplaced GO or find a person who may be lost, these features give users, families, carers, and monitoring centres greater confidence and peace of mind.
Find Me
When there are serious concerns about a user’s safety or whereabouts, Find Me provides an additional way to help. If the user has not activated their GO, a monitoring centre can locate and track the device in real time, supporting a faster, more coordinated response.
- Faster response when a person’s whereabouts is unknown
- Greater reassurance for families and carers
Find GO
Misplaced your GO? To help find a lost device, a monitoring centre can activate Find GO to remotely trigger sound, vibration, and flashing lights. Find GO can also send a GPS report to the mapping software to identify the location.
- Easier retrieval of misplaced devices.
- Reduced replacement costs
Two Buttons, Multiple Functions
The buttons on GO are multifunctional.
- One button press begins the System Check.
- Pressing and holding two buttons together begins an alert – which helps to minimise false activations.
- Mashing a button at least 5 times can also start the alert process.
- Holding one button for 10 seconds enables Flight Mode, or while on the charger holding it for 5 seconds enters the Installer Mode.
Who is it for?
GO is a confidence companion for those who want to maintain their independence and participate in activities outside of the home, knowing their safety is covered everywhere there is 4G coverage.
Some people may be prone to isolation in their community, and GO can help them enjoy the health benefits of regular exercise and promote contact with others.
How GO 4G works
1.
To request help at any time of the day or night, press and hold both buttons on GO at the same time. This will start the short and loud alarm sequence with a distinct tone and vibration.
2.
The light-ring around GO will pulse red to let you know an alert is being sent. A voice message will play, “Help alert in progress.”
3.
Once the alert has been received, a voice message will play and repeat: “The alert has been received; you will be contacted soon.”
4.
GO will ring and automatically connect the call, try to speak loud and clear. GO will flash green when ringing.
5.
While you are in a voice call, GO will work in the background to obtain your current location and send it, the location will be periodically updated.
6.
Once located, assistance or emergency services will be sent to your location.
7.
When the phone call is complete, GO will flash green to indicate it can still receive another call, and the location continues to be updated. GO automatically stops reporting your location after a period of time, and the green lights will stop flashing.
Cancel
To cancel a request for help, press and hold one button on GO, it will announce: “Cancelled.” and flash red. If the alert has already been sent, it is best to wait for the voice call and let the responder know you do not require assistance.
Choose Your Style
GO is available in either black or white, and is supplied with a hypoallergenic chain, neck cord or lanyard, so it can be worn around the neck as a pendant. It also comes with a split ring, giving the user the freedom to choose the best option to suit their needs.
What's in the box
GO Pendant
Wireless Charger, Plug Pack + Cable
Stainless Steel Chain
Split Ring
User Guide
Easy Wireless Charging
GO’s wireless charger features a USB-C connection and is designed to reduce unnecessary heat and wear. GO can announce “charging” or beep when placed on the charger. Once the battery is fully charged, the lights turn green and a ‘Battery Charged’ report is sent.
Small and Lightweight
Designed to be taken anywhere, perfect as a wearable or attached to your keys.
Technical Details
GO is supplied with:
- GO pendant
- Stainless steel chain
- Split ring
- Wireless charger
- Plug pack
- USB-C cable
- User guide
- Fitted nano 4G SIM card
- Internal RFID tag
| GO-4 Size (LxWxH) | Weight |
| 67 x 47 x 13.5mm | 35g |
| Packaged Size (LxWxH) | Weight (All components) |
| 125 x 158 x 64mm | 290g |
- Operating temperature of 0˚C to + 50˚C.
- IP67 and hot waterproof.
- The lithium-ion battery is rechargeable and runs for approximately 1 to 2 months with standard use before requiring charging.
- Voice messages and lights indicate to the user when the battery is low and requires charging, and a low battery report is sent.
- Charging takes approximately 2 to 3 hours, from low to fully charged.
- Approximately 80% of the original battery capacity can be expected after 350–500 charge cycles, when charged at 25°C and fully discharged between cycles, provided the battery is less than 3 to 5 years old.
- After an alert has been sent, GO’s battery will need to be recharged.
- The inductive wireless charging plate supplied with GO is Qi compliant.
- Contact ID reporting via CSV over cellular data to 4 destination addresses, using a combination of static IP addresses and DNS.
- Automated self-testing where a test signal is sent on the 4G network at a defined period of time.
- Regular RF test transmission when learned into base unit.
- Installer menu and setting options are available when placed on charger, including volume changes, turning on fall detection, or activating a manual connection to SmartCare Cloud. Flight Mode is also available for transporting purposes.
- Fitted with a single nano SIM with 4G data reporting on your selected network.
- Operates on Telstra Australia, Optus Australia, Spark, One NZ, and 2Degrees.
- 4G Cat1 VoLTE using 4G cellular bands B3 (1800MHz) and B28 (700MHz).
- 1559 – 1606MHz GNSS antenna.
- GPS locations are sent following user-initiated actions or monitoring centre activations, like Find Me and Find GO.,
- Accurate GPS locating based on regular updates of both the ephemeris and almanac data for the Global Navigation Satellite System (GNSS).
- GPS coordinates are transmitted via cellular data to SmartCare Locate or other GPS mapping platform.
- 100 metres+ typical in open air when paired with a Chiptech base unit, when at home.
- Emergency hand over range to the base unit is 300 metres+ in open air.
- Frequency: Australia 916MHz, New Zealand 869MHz.
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