Web Portal Smartcare Cloud Smartcare Locate

COVID-19 Update from Chiptech

19 March 2020

We would like to update you on how we are working to address the challenges of COVID-19 as we closely monitor this unfolding situation.

We are following the advice from the World Health Organisation and the New Zealand Ministry of Health, as the wellbeing of our people is of the utmost importance to us.

In line with the recommendations we have implemented a number of additional health and safety measures at our work place:

Workplace

Our NZ and UK offices remain open.

We ask all our staff to wash their hands whenever they enter our offices.

Hand sanitiser and disinfectant wipes are available at all our counters, and we are encouraging frequent use.

We have requested that staff do not shake hands with any visitors, and to maintain the recommended distance of two metres from each other at all times. We have asked that all meetings with visitors are restricted to a 15 minute time period to reduce exposure.

We have introduced additional cleaning measures with a rolling roster of staff responsible for wiping down designated high traffic areas and specific objects such as hand rails, benches and door handles.

The Chiptech team is practising preventive measures in line with recommendations from the New Zealand Ministry of Health.

Our Team

If any member of our team is feeling unwell or experiencing any of the symptoms of COVID-19 they must remain at home, and if someone appears to be unwell while they are at work, they will be asked to go home.

We have cancelled all business travel and will be staying in touch with our customers and suppliers digitally.

Management will meet regularly to ensure we are taking appropriate and timely action as any new developments are reported, and any action plans will be discussed in full at our Monday staff meeting where any concerns and issues can be discussed.

Parts and Production

We continue to keep a close eye on the parts supply for a number of components. While many factories are reopening in China we are still experiencing a flow on effect on lead times for some parts. There are shutdowns occurring in other countries, and we continue to look at the impact of this on our supply chain. We are in contact with a number of key suppliers on a weekly, if not daily basis, and will provide any updates on stock shortages as we become aware of them.

Production capacity at Chiptech is not affected, we are still able to make products to order.

Forecasts are very important for the next three to four months. Accurate forecasts will ensure that we can continue to supply specific products at anticipated levels. Customers that have provided an indicative forecast will be prioritised.

Please be reassured that we are taking this situation very seriously as the health and wellbeing of our staff and our community, remains the number one priority.

If you have any questions or would like more information please do not hesitate to contact us at support@chiptech.co.nz.