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What COVID-19 taught us about isolation – and how we can help

COVID-19 has changed the way we talk and think about isolation.
When New Zealand went into a nation-wide lockdown under Level 4, people were instructed to only leave their house for essential items and emergencies. Social distancing and remaining in ones bubble became social isolation for many older people, especially for those who are vulnerable and live alone.

Families, friends and communities banded together in the face of a crisis to support and check in on each other and those who were more susceptible to becoming ill. Technology and services like the student volunteer army were also deployed to help connect people in the community.

The requirement for simple systems like a welfare check or an automated daily check-in has become a top priority for some aged care and service providers. The ‘Daily Check’ feature on SEVEN provides a quick report through to monitoring when the end user presses the Connect button. This is an efficient way for monitoring to know that their end user is up and about, and okay. If a daily check report has not been received, the monitoring team can then follow up. This simple function creates a safety net to provide an early indication that something isn’t right and the end user may require help. This is especially helpful for those who are the single occupants of a household and have little outside contact.

How Daily Check works:
The Connect button on the base unit will flash blue when a client is required to perform a daily check. When the Connect button is pressed, a voice message will announce “Sending your daily check.” A report is then sent to monitoring, and the blue flashing light will return back to the normal display of green. Daily Check is an optional setting and can be set to occur at a predefined time each day.