March 2017
Duress Alarm Set Up
We have noticed increasing requests for units to be setup to assist people in remaining safe in their home or work environments by providing silent reporting for duress situations to the monitoring centre. All ERICA and EVE variants are built with the ability to silently alert, and is as easy as re-configuring the base unit […]
March 2017
Reducing disturbance caused by phone calls into Cellular Base Units
If you have a customer who is being disturbed by incoming phone calls into their cellular base unit, there is a way to eliminate this intrusion by changing a configuration setting. You are able to connect remotely or directly to the unit via the Wizard. To manually change this setting, select the ‘Devices’ tab, and […]