The medical alarm industry PERS (Personal Emergency Response System) providers are facing increasing challenges as many homes are transitioning to digital communication. To solve these challenges, Chiptech proudly offers EVE 3G, the latest cutting-edge 3G medical alarm (PERS). EVE 3G offers the flexibility of choosing 3G data only communication, or the utilisation of all communication pathways: standard phone line, cellular analogue, and cellular data in one package, to provide the best solution for you and your customers.

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The 3G network offers faster data transmission speed, enabling quicker communication to the monitoring centre when help is needed, and has better area coverage than the current 2G network. With the longer network life expectancy of 3G, EVE 3G offers a longer product lifespan, future proofing your investment.

EVE 3G has the ground breaking ability of having dual SIM cards allowing automatic failover to the next specified network provider in the event of a network outage. This allows EVE 3G to provide multi-path monitoring, maximising reliability.

EVE 3G has the ability to quickly upgrade voice, firmware, and configuration settings remotely through the 3G cellular data network, reducing maintenance visit costs. Capable of running solely off its battery pack for up to 70 hours in ideal conditions to provide peace of mind in the event of a power outage.

EVE 3G is available in two models:

'EVE 3G' utilises all communication pathways; standard phone line, cellular analogue and cellular data. This versatile model also has features such as Dual SIM and ring back over the cellular network or standard phone line.

'EVE 3G Data' is designed for data only communication to the monitoring centre and ring back over the cellular network.

Key Features

  • The 3G network offers better area coverage than the 2G network, providing more installation possibilities for EVE 3G.
  • With the Australian telecommunications landscape undergoing the government led transition to 3G, which will supersede the existing 2G network, EVE 3G guarantees an increased product lifespan.
  • EVE has dual micro SIM sockets accessible under a secure battery cover to prevent tampering. This allows future SIM card replacements to make best use of future mobile plans.
  • The ability to quickly upgrade voice, firmware, and configuration settings remotely through the cellular data network utilising the Chiptech Wizard.
  • Automatically updates to changes in time zone and daylight saving using network time.
  • EVE 3G is capable of running solely off its DC plug pack, which means that in the event of the battery being discharged or removed, the alarm is still fully functional.
  • Ability to track and update EVE 3G through the Chiptech Managed Service.
  • Chiptech Managed Service is designed to help minimise risks associated with devices in the field with better tracking of your assets.
  • Recording all device data along with the approximate location of the EVE 3G through cellular triangulation (M2M locate), enables notification when EVE 3G has been shifted from its installation location.
  • The Chiptech Managed Service also offers a number of exciting opportunities such as fleet tracking, detection of communication issues, unit utilisation, and scheduled firmware, configuration and voice updates for units.


  • System: EVE 3G is supplied with either a pendant or watch style transceiver, a plug pack, battery and user guide, custom packaged in cardboard.
  • Dimension: 200 x 125 x 50 mm (L x W x H) and weighs 0.41kg.
  • Packaged: Recyclable cardboard box: (L x W x H), 215 x 175 x 55mm, that weighs 0.65kg with all components included.
  • Environment: Operating temperature of 0 - 40°C, 90% humidity (non-condensating).
  • Frequency: 869MHz in New Zealand or 916MHz in Australia.
  • Range: 300M+ typical in open air.
  • Power: High efficiency 3W plug pack is supplied.
    Mains fail reporting after random 1-4 hour delay with restore signal.
  • Battery: Backup NiMH battery packs, providing up to 80 hours backup capacity when new and fully charged (using recommended configuration). Fully charged in under 24 hours. Regular battery maintenance (every 90 days) ensures high capacity and life of battery (typically 3-5 years). Low capacity battery packs detected and reported. Missing or non-functioning battery pack reported. Low battery warning following mains failure at approximately 20% of capacity remaining.
  • Communication: Contact ID (4 or 6 digit) over PSTN and Cellular Analogue Strict, CSV for Cellular Data. Quad-Band 3G module (UMTS/HSPA), can fail over to 2G network.