We are Chiptech
Established in 2000, Chiptech is a specialist electronics design and manufacturing company. Creating quality products to help people remain independent, safe and well in their homes.
Our Philosophy
Invent the ideal
Made in New Zealand
Chiptech products are manufactured to the highest standards in our purpose built factory in Christchurch, New Zealand.
Supply
Chiptech is the largest equipment supplier of monitored personal alarms in both New Zealand and Australia, now supplying digital telecare solutions to the UK.
Global Updates via SmartCare Cloud
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Personal Emergency Response Systems
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We design and manufacture a range of innovative and reliable solutions to support people to maintain their independence and enhance their safety.
Our Core Values
Quality
We utilise our experience to produce quality products and service to deliver premium value to our customers' and end users.
Innovation
Our focus on the end user needs and our business customers' operational requirements ensures we provide fit for purpose, reliable solutions, with competitive advantages.'
Usability
Product and software applications are designed to be smart on the inside and simple to operate for users, with a focus on intuitive interfaces.
Integrity
Building long term relationships with our customers and maintaining good relationships with all our staff and suppliers, based on honest ethical practice
Key Staff
Graeme has been the driving force behind Chiptech since the company was established in 2000. Graeme combines a sociology background with an ability to create a work environment that inspires and encourages his team to ‘invent the ideal’. His passion for his work is matched by his commitment to his staff and to his customers. He brings energy, vision, and integrity to his role in managing a company that is committed to excellence in design and delivery.
Graeme Moore
Founding Director
Abby joined the company in 2006 to manage public relations and marketing. Along with this, her role is now focused on new product development, product improvements and ongoing support for Chiptech's existing range of solutions.
Abby Moore
Chief Executive Officer
Paul started at Chiptech over 20 years ago while still a student at the University of Canterbury. After graduating Paul began his illustrious engineering career at Chiptech, progressing to the role of senior design engineer and then into management. Paul is a talented engineer and integral in product development, currently managing all research and design projects.
Paul Wright
Research and Development Manager
Tulasi's journey with Chiptech started back in 2013 as a production assistant. Her hard work and talent quickly got her promoted to production 2IC and as Chiptech grew, so did Tulasi’s responsibilities, and she stepped up as a team leader. With her solid background in the electronics industry, she's now our Production Manager. Tulasi ensures our entire manufacturing process runs smoothly and efficiently from start to finish.
Tulasi Sajja
Production Manager
David joined the Chiptech team in 2022 as Product Manager. He brings over sixteen years of knowledge and international experience in the RF field. His role as Product Manager will see him focus on managing existing and future Chiptech product ranges and working closing with Abby on future product direction.
David Jenks
Product Manager
In 2022, Andrew joined our Chiptech team as Software Manager. Most recently consulting for Deloitte, he has strong experience in the software industry spanning three countries, five cities, and many, many years. He is focused on helping the team deliver excellent products that Chiptech can be proud of.
Andrew Leith
Software Manager
Sam joined Chiptech in 2017, as the Business Development and Account Manager, and has a wealth of experience in the IT and Telecommunications sectors. With an intimate knowledge of Chiptechs products and systems, he is able to provide higher tier support and focus on the more technical aspects and challenges of today.
Sam Dacombe
Chief Technical Officer
Tim joined Chiptech at the start of 2022 as our Account Manager, bringing a solid background in third-party logistics. Now, as Operations Manager, he oversees the entire operations process, ensuring everything runs smoothly and efficiently. Tim's expertise and dedication help us maintain the high-quality service our clients love at Chiptech.
Tim Greene
Operations Manager
Shilvana joined the Chiptech team in 2024, she brings over five years of leadership experience in the retail industry to her new role as Customer and Sales Manager. In her role, she will manage customer relationships in the ANZ markets, handle product inquiries, plan sales campaigns, analyze markets, and collaborate with teams to deliver innovative solutions and ensure exceptional customer support.
Shilvana Shaikh
Customer and Sales Manager
Eddie joins Chiptech as our new Australian-based Business Development Manager He brings 40 years of business development experience in the electronic security and personal emergency response (PERS) industry. In his role, Eddie will establish and nurture relationships with Australian customers, provide comprehensive onboarding support to new business clients, and serve as the primary point of contact for queries and support requests.
Eddie Johnson
Business Development Manager
Our History so far
We have innovated, refined, and expanded in the past 20 years, here are some of our highlights…
2022
The first GO 4G devices went out to market, with improved cellular and GPS. In July we despatched the last version 6 base unit, an EVA to the United Kingdom. EVA was one of the hardware variants from the version 6 platform of personal emergency response systems, or medical alarms, as they were referred to when first launched in 2011.
2021
Chiptech designed a new range SID device to provide assistive telecare and connection to third party environmental sensors. Supported our customers transition from 3G to 4G product lines.
2020
SEVEN 4G personal emergency response system launched in New Zealand and Australia. GO DURESS available in all markets.
2019
June 2019 marked the opening of the our UK office and the appointment of David Hammond our UK CEO. EU 3G base units and EU GO supplied in market. Two interns from Scotland joined our team for three months, working on new product designs with great results.
2018
GO mPERS device launched, along with the SmartCare Locate GPS mapping software. EVA base unit with voice guided installation and reporting to the SmartCare Response smartphone application launched. Expanded production line with new machinery.
2017
The cloud connection from data enabled base units means Chiptech can schedule a Global Update of base units installed in the field. Managing Director and Senior Engineer visited toolmakers in China, to sign off new product designs. Ferrymead starting to be rebuilt after earthquake damage, and the community slowly returning (more cafes!)
2016
SmartCare Cloud for managing data connected devices launched SmartCare HeartBeat to work with SmartCare Relay in monitoring centres launched. Significant increase in production of 3G base units for the NBN contract. Additional production staff brought a wonderful diversity of cultures to Chiptech.
2015
SmartCare Relay software for monitoring ContactID CSV reporting products launched. National Broadband Network (NBN) roll out in Australia, initiated the replacement of analogue personal alarm systems.
2014
The EVE range of 3G cellular base units is launched. Celebrated 20 years of working in the medical alarm industry with a staff trip to Queenstown.
2013
ERICA GSM, the 2G cellular base unit, is launched. This was our first cellular communicating base unit and marked a turning point in the connectivity that Chiptech could provide.
2012
Pearl Advanced fall detector hits the market after two years of development. The Universal Local Disconnect Device (ULDD) with voltage detection for disconnecting telephone equipment to ensure an alert can be sent. ERICA is supplied in the New Zealand market. Increased sales in Australia.
2011
Big year. Major Canterbury earthquake events. Damage to buildings but Chiptech was able to safely continue manufacturing with little disruption due to the commitment of our dedicated staff. Pearl personal help button transceivers launched, along with updated PRU, new RF frequencies 869/916MHz. New design, ERICA base unit with PSTN reporting launched in Australia.
2010
The first Standard Interface Device (SID) launched for connecting in third party products to wirelessly alert a base unit, such as disability switches. We moved our state of the art production line into the refurbished 11b unit and added a very large new oven.
2009
Launch of PRUDOC, a four line analogue receiver for processing DTMF reports and passing information into monitoring software. We purchased the unit next door and expanded our factory, for some much needed space.
2008
The Personal Response Unit (PRU) with built-in PIR launched in New Zealand. First export to VitalCALL, in Australia, June 2008. Shortly followed by the Local Disconnect Device (LDD), an analogue device that uses tones to disconnect other telephone equipment in the home.
2007
Staff trip to Sydney Australia to climb the Harbour Bridge. Innovision, the security camera and automation system.
2006
ERIC with the Chiptech Standard Pendant supplied to all New Zealand customers.
2005
Launched the MIRDOC monitoring receiver for PSTN connected products to report into monitoring software using DTMF tones.
2004
Standard pendant and wristwatch operating on 304MHz
2003
Emergency Response Initiated Communication (ERIC) launched, our first Chiptech designed plastic casing, featuring a unique tri-lobal design with smartcard technology.
2002
The Safehouse retail business sold to The Order of St John, New Zealand. Chiptech relocates to a purpose built factory at the estuary in Ferrymead, Christchurch, operating as a telecare manufacturer.
2001
The Buster range products launched, for radio frequency control of third party products, used in a number of industrial and monitoring applications.
2000
Chiptech Limited Incorporated. Manufacturing the Version 3.3 medical alarms, fitted with programmed smartcards containing monitoring information.
ISO Certified.
Chiptech Departments all work within the ISO 9001 quality framework, this ensures we have a set of coordinated processes to direct, control and continually improve the effectiveness and efficiency of our performance.
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